Eyebuydirect refund is still pending after return, how can I speed it up?

If your Eyebuydirect refund is still pending after you returned the glasses, you can try speeding it up with these steps:

Confirm that the return was delivered;

• Check the tracking number for your return package
• Make sure it shows delivered to Eyebuydirect
• Take a screenshot of the delivery confirmation

Eyebuydirect usually processes refunds within about 48 hours after you provide the delivery confirmation number.

Send the delivery confirmation to support;

• Contact Eyebuydirect through live chat, email, or phone
• Include:
– Your order number
– The tracking number
– Screenshot showing delivery

• Ask them to verify the return and process the refund

Check your payment method;

• Even after approval, banks may take several business days to show the refund
• Check your card or PayPal activity for pending credits

If Eyebuydirect still doesn’t process the refund, consider filing a complaint on Xolvie for added leverage.