Expert Option Withdrawal Pending for 16 Days – Funds Still Not Received
On October 2, 2025, I made a withdrawal request of approximately $12 through the Expert Option application. My user ID is 755723103. I requested that the funds be transferred to my QNB Bank account via IBAN. However, even though 16 days have passed, the payment has not yet been credited to my account.
During this time, I have contacted customer support multiple times. Each time, I was told that the payment would be processed within two business days, but there has been no progress. The application still shows the message “Your request will be processed within two business days”, and I have not received any error messages.
This is my first time using the Expert Option platform, and experiencing such a problem on my very first withdrawal attempt has left me disappointed and inconvenienced.
I am requesting that my funds be deposited into my account immediately.
Hello, Orkan Thank you for your feedback and for providing your account ID. We are sorry that this situation has caused you concern. Please note that while most withdrawal requests are processed within the stated timeframe, in some cases additional checks may be required by the payment provider, which can extend the processing period. We have carefully checked the information using the provided user ID; at this time, we do not see any registered support requests associated with this account. If you have any questions or need assistance in the future, please feel free to contact our support team or write us here, including your account ID and withdrawal details, so we can review the situation and assist you. Thank you again for your feedback — it helps us improve our service. Best regards, ExpertOption Team
Hello Orkan, Thank you for your feedback and for sharing your account ID. We’re sorry to hear that this situation has caused you concern. We would like to note that most withdrawal requests are processed within the specified time frame; however, in some cases the payment provider may conduct additional checks, which can extend the processing time. We have carefully reviewed the information using the user ID you provided; currently there is no registered support ticket associated with this account. If you have any questions in the future or need assistance, please contact our support team by sharing your account ID and withdrawal details, or write to us here; we can then review the situation and help you. Thank you again for your feedback — it helps us improve our service. Best regards, Expert Option Team
