On July 27, 2025, I ordered Estee Lauder Double Wear from Trendyol (Order Number: #10383072204). However, this product did not arrive in the package. I immediately contacted customer service several times and explained the situation. During our conversations, I was told that I had an open request and needed to wait, but I haven't received any response or response for three weeks. I request that the product be sent back to me. I request that this grievance be resolved as soon as possible. If my product isn't shipped within this week, I will file a lawsuit.
I ordered a product from Trendyol on May 21, 2024, with an expected delivery date of May 24, 2024. The product was shipped on May 21, 2024. On May 29, 2024, I contacted Trendyol, and on May 30, 2024, I called them again. They informed me that they initiated the return process on May 29, 2024, and I ...
I received my Estee Lauder order (#6773637144) on January 9, 2025, after spending ₺7,632 on skincare products. However, after just six days of use, my skin has completely broken out with painful cystic acne and redness. My skin has never reacted this badly before, and I am convinced that either the ...
My Trendyol order number 10677807791, placed on 10/11/2025, has still not been shipped even though several days have passed. Since placing the order, I have seen no progress in the system and cannot access any clear information about when the product will be dispatched. I contacted Trendyol customer...
I placed an order on June 23rd, but it still hasn't arrived. To make matters worse, when I contacted Trendyol about the missing order and requested a refund, they informed me I would have to wait an additional 6 days for the refund process to even begin! This is on top of the month I've already been...
On April 16, 2025, I purchased a product sold directly by Trendyol, and it was shipped the same day. On April 17, Trendyol Express marked it as out for delivery and sent me the tracking code via SMS. Just one minute later, I received another message saying they couldn’t reach me. I was at home waiti...
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