I bought Epson L15160 model nearly 2 years and 2 months ago. While printing, the belt that drives the head broke without any reason. I called the service, and told the problem that a short time after guarantee time it's not normal and unacceptable. I took the printer (nearly 20 kg or more) to the service by myself since they don't fix it anywhere. They said they called the center, and told to take whole service fee. It's not my fault. How can i break off a heavy plastic belt while writing in a closed place? I paid a lot of money and depend on Epson quality. They must compensate this failure priceless, because otherwise this means they calculate the printer's pieces deformation for 2 years time. And also they take a lot of money while selling the product, it's their second aim to take a lot of money from repairment! I'm expecting this will be solved on customer's behalf EPSON :) Thanks.
I purchased an Epson L6490 model printer for my workplace, but it constantly jammed paper. After a while, it stopped pulling paper entirely and produced faded prints; even cleaning the print head didn't fix it. I sent it to the service center via courier, they claimed it was 'repaired' and charged m...
On 11/12/2025, I purchased an Epson Ecotank L3251 printer from the Teknosa Forum Istanbul store. I completed the setup according to the instructions in the user manual. While there were no issues with A4 prints, I noticed vertical gear marks when printing on 180 g and 230 g photo paper. Following a...
On September 21, 2025, I purchased an Epson Ecotank L3260 printer from the Vatan Bilgisayar Can Park store. Only two months after buying the device, it began displaying the warning “The ink pad is nearing the end of its service life,” and it completely stopped printing. At this point, I cannot get a...
I encountered an E11 error (Ink pad requires service. Contact Epson) on my Epson L3070 printer. I called Epson customer service, but since there is no Epson service center in my city, they gave me the number of the nearest service center. After discussing with the service center, I explained that I ...
I sent my HP Victus 16 laptop to an HP authorized service center due to issues with the hall sensor and overheating. I carefully wrapped it in bubble wrap and placed it in the box. However, the service center returned it without any protective wrapping, resulting in my device arriving broken. Despit...
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