I bought a vacuum cleaner from the Einhell brand called TE-VC 18 Solo. The product's motor stopped working. When I tried to get a spare part, they said they had it in stock. But they're selling the $150 motor for ₺900 without offering any warranty. I really need to stress how crucial this issue is. Make sure to look into these things before buying. I am really unhappy with the customer service. There's no attempt to address the problem. I'm looking for a practical resolution from the brand.
I’m very disappointed with Dyson and how they’ve handled my warranty claim for the V15 vacuum cleaner. The stationary vacuum head broke, even though the product is still under warranty. I contacted customer service and was told a replacement would be sent. That sounded fair—until they mentioned it w...
My vacuum cleaner had to go in for warranty repair and they ended up replacing a bunch of parts. The guys at the service center told me not to worry, the new parts they put in have a 6-month warranty. But when it came back, this vacuum cleaner doesn't even work right anymore.... their lack of care ...
We bought a Tefal upright vacuum cleaner from the Vatan Bilgisayar Vialand store. About a year later, the vacuum started to lose suction power and began releasing the debris it had collected. Since the product was still under warranty, we brought it to the store to have it sent to the service center...
I bought a robot vacuum cleaner from Tefal in August 2021, but after just over 1.5 years of use it had to be sent in for warranty due to a stuck wheel. The problem was fixed, or so I thought - and then when we took it back to the service because of an issue with the roller brush, they said the tires...
I’ve purchased many Einhell products in the past, but this is the first time I’ve encountered an issue. If I had known the company wouldn’t stand behind their product, I wouldn’t have bought from them. The filter latch of my Einhell TE-SV 18 Li cordless vacuum broke, and I wanted to order the part. ...
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