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Dyson v15 Motor Failed Right After Warranty Expired and They Want a Repair Fee

March 17, 2025 1:19 PM24

My Dyson v15 brand upright vacuum cleaner started to give a motor failure right after the warranty expired. I am constantly having problems shutting down while vacuuming. According to what I heard from my friends, it was a serious motor problem. I called customer service. They asked for a fee because the warranty has expired. It is unacceptable for a product we bought for a high price to have a motor warranty of only 2 years. Motor warranty is given for a different period in electronic products. The fact that a world brand product gives a motor failure after 2 years shows that there is a chronic problem. I want the fault of my product to be fixed.

March 20, 2025 6:36 PM (3 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be sure that we will handle the issue with care. Our solution center representative will contact you as soon as possible to provide support. Sincerely, Dyson Turkey

Abdurrazak
March 27, 2025 2:29 PM

Has no one called yet?

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