On 10 December 2025, my credit card was charged 89.99 AUD by eDreams for a Prime annual subscription, plus an additional 3.15 AUD overseas transaction fee. I did not knowingly subscribe to any eDreams Prime service, and I can find no reference to such a subscription in my emails, documents, or any records I hold. To my knowledge, I have not previously used eDreams for any bookings with this credit card, and I was not aware that any kind of subscription had been set up. I therefore consider this charge to be unauthorised. I request a full refund of the 89.99 AUD subscription fee and the related 3.15 AUD overseas transaction charge, the immediate cancellation of any eDreams Prime or other subscription that may have been opened in my name or linked to my card, and assurance that no further charges will be made to my card in the future.
On 9 December 2025, a payment was withdrawn from my Mastercard for the renewal of an eDreams Prime subscription that I deliberately did not want to continue. I had intentionally avoided paying for the renewal and even changed my card details so that no further charges would be possible, as I do not ...
On October 25, 2025, an eDreams Prime membership was created without my knowledge, and my card was charged €99.99. Since my card allows online purchases, the payment went through successfully, and the transaction was linked to my email and mobile number. I tried contacting the company by email but c...
On November 6, 2025, a charge of 102 USD and on November 20, 2025, another charge of 115 USD were withdrawn from my credit card by the service called EDreams Prime without my knowledge or consent. I have never had any membership, transaction, or request with EDreams Prime before, so I consider these...
On November 25, 2025, I noticed that €119.99 had been charged to the credit card linked to my eDreams account without my knowledge or consent, listed as a “Prime Annual” fee. The transaction appears in my card activity as originating from Barcelona. I only created an account and registered my card ...
Comments