1

I Got Charged ₺ Without My Consent for eDreams Prime and Can’t Cancel the Subscription

Menekşe
Menekşe
eDreams
May 1, 2025 5:18 PM682

Last year, I purchased a flight ticket and was redirected to the eDreams website to complete the booking. Without my consent, they charged me €89 (₺) for a Prime membership that I never signed up for. I never agreed to any subscription. After a long and frustrating back-and-forth with their customer service team, I was able to get back only €45, which is just half of what they took from me.

I immediately requested to cancel the Prime membership, but was told I couldn’t do so until a full year had passed—otherwise, I’d be penalized. That’s absolutely outrageous. I had to cancel the bank card I used on their site to prevent further unauthorized charges. Now, they are still trying to withdraw money from that card but are thankfully failing.

1 Support

Comments

Similar Complaints

eDreams Charged Me €89 for Prime Membership Without My Consent

Sevilay
Sevilay
eDreams
September 25, 2024 12:45 PM604

On September 8, I purchased a flight ticket, and it redirected me to eDreams. Without my knowledge or consent, eDreams c...

1 Support
1

eDreams Prime Charged Me €89 Without My Consent

Nurçin
Nurçin
eDreams
January 7, 2025 8:43 AM663

eDreams charged me €89 for Prime Membership without my consent. Without my knowledge or agreement, eDreams charged me €8...

eDreams Prime Charged Me €89 Without My Consent

eDreams Charged Me Without Consent Even After I Canceled Prime Subscription

Çağla
Çağla
eDreams
April 1, 2025 11:55 AM768

I purchased a single flight ticket through eDreams and was automatically enrolled in their Prime membership without my k...

1 Support1 Comment
1

Unauthorized Charge of €89.99 for eDreams Prime Membership

Sinem
Sinem
eDreams
July 18, 2024 9:06 PM640

On July 17, 2024, €89.99 was charged to my credit card for an eDreams Prime membership. When I purchased my ticket this ...

Unauthorized Charge of €89.99 for eDreams Prime Membership