I bought a flight ticket from eDreams a week ago for a 16:50 flight from Istanbul Airport to Podgorica, Montenegro. However, on the day of my flight, July 23, I arrived at the airport around 14:00 and was informed by the information desk that no such flight time existed. They informed me that Air Montenegro only operates one daily flight at 19:00, and it was not delayed. It appears that eDreams sold me an early flight time and then changed it to 19:00 without informing me by message or email. The flight was further delayed, and it eventually took off at 20:00, forcing me to wait at the airport for a total of four hours.
During this time, I was not offered food or drink, and I was responsible for all additional expenses. If I had known I'd be waiting so long, I would have booked the 19:00 flight from the beginning. I am very dissatisfied with how this situation was handled and intend to file a compensation claim for the inconvenience and additional costs incurred.
I booked a Roma-Istanbul flight through eDreams (Order ID: 19402110677), and AirSerbia informed me via email that there was a schedule change exceeding 4 hours. According to aviation regulations, I am entitled to cancel the flight and receive a full refund. However, I cannot reach anyone at eDreams ...
I mistakenly believed I was booking through Pegasus Airlines, but it turned out to be eDreams, and I booked round-trip tickets from Istanbul to Izmir for April 16 (morning departure, evening return). The tickets should have cost around ₺2,000, but I was shocked to find ₺3,074.94 charged to my credit...
On November 10, 2024, I attempted to purchase a flight ticket from Istanbul to Jordan via eDreams and Skyscanner. The flight I selected was supposed to depart Istanbul on November 10 at 11:20 PM and arrive in Jordan on November 11 at 2:20 AM. However, the system issued a ticket for a flight departin...
On the eDreams website, I attempted to purchase a Pegasus Airlines flight departing from Ankara at 11:35 a.m. on Thursday, November 7. The ticket price displayed on the site was $16. However, after completing the payment, $34 was charged to my virtual credit card. Even now, the website still shows ...
I purchased a ticket for a flight to Basel, and I was informed by eDreams that there was a 4-hour delay. When I arrived at the airport, I discovered that the flight had not been delayed at all—it had already departed. As a result, I missed my flight and lost both my plane and train tickets. There’s ...
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