eDreams Gave Incorrect Flight Delay Information – Missed My Flight

Kenan
Kenan
eDreams
October 17, 2024 12:45 PM386

I purchased a ticket for a flight to Basel, and I was informed by eDreams that there was a 4-hour delay. When I arrived at the airport, I discovered that the flight had not been delayed at all—it had already departed. As a result, I missed my flight and lost both my plane and train tickets. There’s no one to take responsibility, and I’m left without any support or assistance. As you can see from the photos, I’ve been left stranded. This is completely unacceptable, and I expect compensation for the financial losses I’ve suffered due to eDreams' incorrect information.

Comments

Similar Complaints

1

How to Get Refund for AirSerbia Flight Change via eDreams

Emre
December 12, 2024 8:37 PM610

I booked a Roma-Istanbul flight through eDreams (Order ID: 19402110677), and AirSerbia informed me via email that there ...

1

eDreams Not Refunding Canceled Flight – I Demand My Money Back

Ayse
March 9, 2025 11:14 PM409

My March 10, 2025, flight from Cologne to London was canceled, yet I have not received a refund. I contacted the airline...

1 Support

eDreams Still Hasn’t Refunded Me for Canceled Brussels Flight

Erdoğan
Erdoğan
eDreams
June 13, 2025 8:10 PM334

On April 30, 2025, I received a confirmation for my flight booking through eDreams Prime (Reservation Reference: 2254298...

1

When Will eDreams Refund My Flight Cancellation

Aleyna
Aleyna
eDreams
November 14, 2024 5:39 PM585

I purchased a round-trip flight ticket to the Netherlands through the eDreams app, costing ₺20,000. However, I canceled ...