In January 2025 I purchased an eDreams Prime membership for £89, and at that time I understood that I had to commit to one year, which I completed and paid in full. However, on 28 March 2026 eDreams attempted to take another £89 from my account, even though I no longer wish to continue the service. I have tried to cancel the renewal, but there is no clear cancellation option on the website, and the phone numbers provided do not work properly. When I call, I am kept waiting for hours with no resolution, which makes me feel that there is a loophole preventing customers from cancelling their membership. I find it very unfair that a renewal is being charged without offering a functional way to cancel. I request that my eDreams Prime membership be cancelled immediately and that this new £89 charge or attempted charge be stopped and not taken from my account.
On 19 February 2026 I was charged $89.99 for a yearly eDreams Prime subscription through the eDreams website on desktop in Thailand, without my consent. The payment was made with my debit card in the name of Shine W***. I had used this eDreams account before, but I did not knowingly subscribe to a y...
On July 17, 2024, €89.99 was charged to my credit card for an eDreams Prime membership. When I purchased my ticket this month, there was no indication of a Prime membership, and I am usually careful about these things. I had used a one-month free trial, but it seems they reflected it as a continuati...
I am writing to complain about unauthorized charges related to an eDreams Prime subscription that were applied to my account. On January 21, 2026, I noticed that an annual Prime fee was charged without my consent, and on February 5, 2026, an additional charge of €99.99 was deducted for this subscrip...
Last year, I purchased a flight ticket and was redirected to the eDreams website to complete the booking. Without my consent, they charged me €89 (₺) for a Prime membership that I never signed up for. I never agreed to any subscription. After a long and frustrating back-and-forth with their customer...
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