Economy Bookings Added a Surprise €330 Fee After I Booked My Rental

profile
August 14, 2023 8:30 am
26

I rented a car through Economy Bookings, as shown in the attached document, for pickup in Belgrade and drop-off in Sarajevo, and I was quoted €367 for this service. However, when I arrived in Belgrade from Ankara, I was told that I would need to pay an additional €330 one-way drop-off fee to return the car to a different location. This completely ruined my mood at the very beginning of my vacation.

I contacted Economy Bookings for support regarding this issue and received a notification saying they would get back to me within 4–28 business days. My vacation has already ended, and no one has contacted me.

In order to avoid paying the €330, I was forced to drive the car from Sarajevo back to Belgrade and then return again, which caused additional expenses and inconvenience. I requested compensation for these extra costs as well, but once again, I received no response at all.

Similar Complaints

Holidaycars and Carwiz Ignoring My Deposit Refund for 3 Months

profile
November 25, 2024 1:05 am
42

Economy Bookings Listed Unlimited Mileage but Rental Company Refused to Honor It

profile
August 03, 2024 6:43 pm
25
economy-bookings-listed-unlimited-mileage-but-rental-company-refused-to-honor-it-6.jpg

Economy Bookings Rejected My Booking but Kept $570 Anyway

profile
January 09, 2025 6:19 pm
27
Report a Similar Issue