Unable To Find Spare Part Of Dyson V11 Dust Container



I bought the Dyson V11 Absolute Extra Pro vacuum with confidence, knowing that it was of high quality and performance. However, a vexing problem has arisen with the dustbin compartment. The red component on top of the trash can keeps detaching during emptying, and no matter how hard I try, I can't get it back together properly. To make matters worse, the replacement dustbin is no longer available on their website, leaving me with a broken vacuum. It's disappointing to have such a problem with a brand that I trusted and paid a premium for. The ease of detachment of a small part during regular use, particularly when emptying the bin, renders the product practically useless. I am unable to find a solution to this problem and require assistance from the manufacturer in order to obtain the necessary replacement part. I hope Dyson will address this issue quickly and uphold their product's reputation.
Dear Valued Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey
I thank them for solving my problem.
Thank you very much for providing a quick solution. I have multiple products and I will continue to purchase more.