I’ve owned my Dyson V12 for exactly three years, and from day one, it’s been a constant headache. The vacuum has been sent to service at least five separate times, which is all officially recorded. And now, it won’t even power on.
Just two days ago, I handed it over to the authorized service center, and today they called to say it needs both a battery and filter replacement, totaling over ₺7000. After all I’ve already been through with this vacuum, I’m hesitant to pay that much because it feels like this device is built to fail.
I barely had time to use it without issues because it was constantly breaking down or being repaired. For a product that’s marketed as one of the most premium cordless vacuums on the market, this is completely unacceptable.
I’m tired of the stress, the repeated breakdowns, and the time wasted on service visits. Whether I go through with this repair or not, I plan to escalate the issue to the Consumer Arbitration Board. Enough is enough—I shouldn't be forced to spend this much money and effort just to keep a high-end vacuum operational.
My Dyson V12 cordless vacuum constantly turns off during use—an issue Dyson previously confirmed requires replacing the main body. Initially, when I contacted Dyson support, they verified this malfunction and agreed the main unit needed replacement. Now they're demanding I pay for the repair simply ...
I chose Dyson specifically because I believed it stood for quality and professionalism. Sadly, what I’ve experienced over the last two months has destroyed any trust I had in the brand—and shown there’s no real commitment to customer satisfaction. The vacuum head of my Dyson cordless vacuum broke m...
I purchased the Dyson V15 vacuum, expecting long-term quality and performance given its premium price. However, the product’s warranty expired on January 24, 2025, and immediately afterward, the device began shutting off during use. It’s hard not to feel like this was built to fail the moment the wa...
I’ve been very dissatisfied with my Dyson V12 vacuum, which I purchased about four years ago. Before the warranty expired, the device began shutting off immediately whenever I pressed the power button. When we took it to the service center, it was repaired under warranty. However, the same issue occ...
As a frustrated Dyson V12 owner, I’ve experienced recurring issues with my handheld vacuum purchased on October 9, 2022. In just two years, it’s broken three times: First, the tube cracked (a problem reported by many others), then the filter malfunctioned (another common issue), and now, just two da...
Comments