I’m having a serious issue with my Dyson V11 Absolute vacuum—it keeps shutting off during use for no clear reason. I reached out to Dyson customer service hoping for a solution, but instead of helping, they told me there’s “no error” and closed the case. That response is completely unacceptable.
I paid a significant amount (₺) for this product and expected both performance and support. A vacuum at this price point shouldn’t randomly stop working, and a company like Dyson should never ignore clear user complaints. I’ve explained the problem in full detail, and I’m now calling on Dyson representatives to address this publicly and resolve it properly.
Despite reporting the issue with my Dyson cordless vacuum cleaner 3-4 times, they still haven't found a solution and have not referred me to an authorized service in any way. When I have time, I will smash and break the device into pieces in front of the Dyson store; maybe then they will pay attention.
I’ve had nothing but frustration since the day I bought the Dyson V11 Absolute. From the beginning, the vacuum has constantly had issues—part after pa...
My Dyson V12 cordless vacuum constantly turns off during use—an issue Dyson previously confirmed requires replacing the main body. Initially, when I contacted Dyson support, they verified this malfunction and agreed the main unit needed replacement. Now they're demanding I pay for the repair simply ...
I called the Dyson Support line because my V11 Absolute vacuum cleaner had reduced suction power, gave an "empty the dust bin" when it was empty and "filter washing" warning, and stopped working. Support said that there was a filter failure. I ordered a filter and I installed it, but the problem was...
I purchased my Dyson V15S vacuum on December 10, 2024, and despite having no damage, cracks, or user-related issues, one of the vacuum heads has stopped working. When I contacted Dyson support, they said I would have to pay for a replacement—without offering any valid explanation. This is completel...
I sent in my Dyson V11 Absolute vacuum cleaner for maintenance service, which cost me ₺4,999. I made sure to ship it in its original packaging, clean and in excellent condition. But what I received in return was completely unacceptable. First, Dyson returned my device in a completely different box,...
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