5
Reyhan is very satisfied with the result
Resolved

My Dyson Hair Styler Set Came Without the Filter Cleaning Tool

Reyhan
June 09, 1:43 pm
4

I purchased a Dyson hair styling set, and only later realized—while watching a video on YouTube—that it’s supposed to come with a filter cleaning tool. Until then, I didn’t even know such a part existed. After checking my set carefully, I confirmed that the cleaning tool was not included in the box.

This tool is clearly necessary for maintaining the device and ensuring long-term performance. It’s very disappointing that a premium product would be shipped incomplete, especially when every component plays a role in the device’s upkeep.

I request that Dyson send me the missing filter cleaning attachment as soon as possible. I paid for a full set and expect to receive everything that’s advertised and essential for proper use. Please resolve this issue promptly.

June 16, 12:29 pm (6 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

June 16, 1:11 pm
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