Missing Attachments in Dyson V15 Detect Absolute Box – Parts Removed After Purchase

Missing Attachments in Dyson V15 Detect Absolute Box – Parts Removed After Purchase
Missing Attachments in Dyson V15 Detect Absolute Box – Parts Removed After Purchase
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Cansu
September 30, 2024 8:19 pm
6

I purchased the Dyson V15 Detect Absolute directly from Dyson's website on September 27, and it was delivered today. However, when I opened the box, I discovered that the furniture tool and mini Motorhead attachment were missing. The spaces for these parts were there, but they were just empty boxes. It seems like they applied a discount and removed these attachments without informing me. When I reached out via WhatsApp, I was told that these attachments are no longer included. If that’s the case, why were the empty slots for them still in the box? This is incredibly frustrating, and I want Dyson to address this issue and provide a solution to this unfair situation.

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