1
Fatih is completely dissatisfied with the result

Dyson V15 Detect Wireless Cleaner - Missing Part Delivery

Dyson V15 Detect Wireless Cleaner - Missing Part Delivery
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Fatih
December 12, 2023 4:46 pm
53

On November 25, 2023, I bought Dyson V15 Detect wireless vacuum cleaner from your Teknosa.com website. It was delivered on 28 November. But when I opened the box, I noticed that the two parts were missing. Missing Parts: - Anti Tangle Mini Title - Furniture Six Adapter The boxes of these pieces were available, but they were hollow. I made a complaint to Dyson through Teknosa, but they conveyed that the product content is no longer any anymore. If the product is no longer in the product, why these parts are empty boxes of parts in the package content. I condemn the Dyson brand that sends a missing product for the price of the product and deceives the customer by making a secret raise. I ask that the missing pieces be forwarded to my side.

dyson-v15-detect-wireless-cleaner-missing-part-delivery-2.pdf
December 14, 2023 1:46 pm (1 day after complaint)

Dear Valued Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with care. Our resolution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

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