In short, I have been trying to return a product that I'm not satisfied with, but nope, not a chance... I haven't been able to get a response from them. I don't feel like, I know for a fact that they don't care about their customers and don't take responsibility for their faulty products. I honestly say I had high expectations for the brand and feel like I wasted my money. If they want advice, I can say Dyson needs to improve their customer service and take customer complaints more seriously. I have done nothing wrong, I made a simple request but Dyson doesn't even check their emails. There is no customer-oriented service whatsoever. They say that the product can be returned within 15 days, but that's only if they bother to respond to you. I haven't been able to, I don't think you will too but up to you everyone!
In my opinion, Dyson is a dishonest company that will not give customers their money back. I recently made a purchase from the website and received what was not what I ordered. Even though the policy states that you have 14 days to return the item and receive a full refund, it's now been 18 days and...
bought two hairbrush from Dyson, but it turned out it's not really working for my hair, sent it back for a refund like a month ago, but they still haven't given me my money back. just wanted to give you all a heads up about my experience with this company. Don't trust 'em! I hit them up and they sai...
I sent back my Dyson on May 12 and was anticipating a prompt refund. I was told, t I only have 14 days to request a refund. I waited the allotted time without complaining, but the refund procedure never concluded. The 14-day waiting period starts once the goods arrives at Dyson's warehouse, as expla...
I sent my product to the authorized service about a month and a half ago, and it is still missing. Despite calling every day, I am constantly brushed off with the same response: "We are opening a service ticket." No one has contacted me, and the only thing I hear is, "We understand your frustration....
I recently bought a Dyson Airwrap, a highly regarded product. However, to my dismay, it malfunctioned and made a grinding noise when I tried to use it the very next day. I promptly returned the product, expecting a swift resolution. Unfortunately, it has been a frustrating 1.5 months with no end in ...
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