I sent back my Dyson on May 12 and was anticipating a prompt refund. I was told, t I only have 14 days to request a refund. I waited the allotted time without complaining, but the refund procedure never concluded. The 14-day waiting period starts once the goods arrives at Dyson's warehouse, as explained by customer service. Thus, I awaited with bated breath the arrival of the item at their site on May 17. Unfortunately, nothing finalized. When I asked how long the return process would take, I was told it might be anywhere from 14 to 20 days. the hassle of this return has left me feeling disappointed and jaded. Maintaining happy customers requires fast adherence to return policy and open lines of communication. Everyone knows this, except you.
I placed an order on Dyson’s official website on February 18, but the product was never shipped. Frustrated by the delay, I decided to cancel my order and request a refund. However, 15 days have passed, and I still have not received my money back. Despite multiple calls to customer service, they re...
In short, I have been trying to return a product that I'm not satisfied with, but nope, not a chance... I haven't been able to get a response from them. I don't feel like, I know for a fact that they don't care about their customers and don't take responsibility for their faulty products. I honestly...
I bought a product from Dyson's website on December 13, 2023, and then returned it on December 19, 2023. Unfortunately, the refund has not been credited to my card yet. After making multiple attempts to reach out, I have only received a generic response stating that my complaint has been passed on t...
Dyson has been such a pain to deal with. Can't believe how much trouble they're causing me. I bought the Dyson V15 Detect Slim on April 20th, but I ended up sending it back to the company on April 27th without even opening it. still haven't gotten my refund even though it's been 12 days and I have ...
In my opinion, Dyson is a dishonest company that will not give customers their money back. I recently made a purchase from the website and received what was not what I ordered. Even though the policy states that you have 14 days to return the item and receive a full refund, it's now been 18 days and...
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