Dyson Won't Complete My Refund And Won't Give My Money

I sent back my Dyson on May 12 and was anticipating a prompt refund. I was told, t I only have 14 days to request a refund. I waited the allotted time without complaining, but the refund procedure never concluded. The 14-day waiting period starts once the goods arrives at Dyson's warehouse, as explained by customer service. Thus, I awaited with bated breath the arrival of the item at their site on May 17. Unfortunately, nothing finalized. When I asked how long the return process would take, I was told it might be anywhere from 14 to 20 days. the hassle of this return has left me feeling disappointed and jaded. Maintaining happy customers requires fast adherence to return policy and open lines of communication. Everyone knows this, except you.