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Damla found the result inadequate

Dyson V15 Smells So Bad! Rubber Parts Need Attention

Dyson V15 Smells So Bad! Rubber Parts Need Attention
Dyson V15 Smells So Bad! Rubber Parts Need Attention
Damla
August 17, 2023 10:27 pm
66

My Dyson V15 vacuum cleaner smells bad when I use it. I think the problem might have something to do with the filter. I make sure to carefully follow the cleaning instructions from the MyDyson app. It tells me to rinse the filter with cold water and make sure it's completely dry before using it again. No matter what I do, the smell won't go away, and I'm starting to worry that the filter isn't working well. Besides the smell issue, I've also noticed that the purple rubber on the orange part of the vacuum is deformed. I noticed this problem within the first month of using the device. I'm concerned that this damage could affect how well the vacuum works and how long it will last. I really like Dyson products because they are high-quality and work well. But I'm really frustrated and worried about the smell and the way my Dyson V15 is getting warped. I hope you can help me figure out how to fix these problems so that I can keep using my vacuum without any issues that might affect how well it works or my overall experience with it.

August 18, 2023 9:06 am (10 hours after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be sure that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

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