bought a Dyson air purifier on April 15, during the deal, the customer service person made my order because they didn't take 9 payments. They gave me a link for making payments in installments, and I used that link to finish the process. But when I look at my credit card account, I only see a single payment, not several. I want a return of the extra money and the right payment plan, but I'm not giving up my legal rights, thought that the buy would be broken up into easy-to-manage payments, as was agreed upon during the deal. It's disappointing to see that the payment was handled wrongly and that my credit card was charged all at once. As a buyer, I want to know what's going on and for the rules, we agreed on to be kept. My order reference number is : 21636479
I tried to order a recently released air purifier from Dyson's website on March 18, 2024, at 17:21. Despite a deduction of ₺26,999 from my credit card account, no order was processed. Apologies, but it seems like there was an error on the website. There was no reply through SMS or email. Upon reachi...
For reasons related to the payment security check, my order for a Dyson v12 on December 23rd, 2022 was not accepted and was subsequently canceled. My conversation with the banker, however, led me to understand that this was not a possibility. My credit card was used to pay the fee, and the initial p...
I bought a Dyson V8 from the Dyson online store on December 8, 2023, for ₺8,999.00. My credit card was charged right away for a 9-month payment plan. However, Dyson did not give me an order number during this time, and there were problems with the online system. When I called Dyson, they told me tha...
Hello, On December 22nd, I placed an order with Dyson for a v12 rechargeable vacuum cleaner. The purchase went through without any hitches, and I watched the total amount be deducted from my credit card in manageable chunks. After realizing there was no notification e-mail on my end, I contacted sup...
I bought a product from Dyson's website on December 13, 2023, and then returned it on December 19, 2023. Unfortunately, the refund has not been credited to my card yet. After making multiple attempts to reach out, I have only received a generic response stating that my complaint has been passed on t...
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