I have been using the Dyson Corrale hair straightener for a long time. However, a few days ago, I encountered an issue with the battery. I could style my hair twice after a full charge, and until the last moment, I experienced no power loss. But a few days ago, my straightener wouldn't turn on, so I sent it in for service.
Today, when they responded, they said that the battery is broken, cannot be replaced, and the device needs to be disposed of. When I inquired about potential solutions, they mentioned offering a new device with a 25% discount. Even with a 25% discount, the price is almost equal to the minimum wage, and it's the most expensive device. Additionally, there is no user error here, as they themselves acknowledged! (They state that the product is now considered waste.)
I own all Dyson devices, from the hair straightener to the vacuum cleaner, but now I have doubts and mistrust. It's unexpected for such a reputable company to disown responsibility for its product! I am awaiting a proposal for resolving this issue!
Dear Dyson users, I need your help! I purchased a Dyson Corrale hair straightener in 2020, and now its battery has stopped working. I sent it to Dyson's authorized service, only to receive a baffling response 12 days later. They said, "We can't repair it, so you can either take it back, or we sugges...
On May 1st, at 4:30 PM, I had a conversation that not only shocked but appalled me. I have only used my Dyson hair straightener—a product you aggressively market and boast about—a mere 10-11 times. Now, three years after purchase, it refuses to charge. Following its service return, the response I re...
I have been using the Dyson Corel product since January 2021. First of all, I would like to say that I am using it with pleasure, but it has been showing that the battery is full for about a month, but when I pick it up and want to straighten it, it turns off within 1 minute. I conveyed my problem t...
After purchasing the Dyson Corrale straightener, when I used it for the second time, after the device's charge ran out, I couldn't use it with a cable when I plugged it in, the device immediately shut down. I called the call center, showed the problem with a video call, the Customer Representative a...
I bought a Dyson hair straightener, and after a while, it stopped charging. I contacted Dyson support, and they asked me to send the product in for inspection. I followed their instructions and sent it back. Later, they returned both the device and a new charger, claiming the issue was resolved. But...
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