After purchasing the Dyson Corrale straightener, when I used it for the second time, after the device's charge ran out, I couldn't use it with a cable when I plugged it in, the device immediately shut down. I called the call center, showed the problem with a video call, the Customer Representative also saw the problem and sent it to the service, the service came back saying there was no problem, I called the call center again in the same way and explained the problem over and over again and the customer representative created a fault record, I sent the product again but they said it would be sent to me again saying there was no problem. It was a mistake to pay ₺17.000 to get Dyson quality instead of buying from cheap products on the market. Although Dyson sells defective products, it does not accept its mistake and does not replace my product. I bought it directly from the Dyson store in order to get fast support if I have a problem with the product, there is no intermediary institution in between, but I can neither use the product nor trust the Dyson brand. I want to return my product.
I bought a Dyson hair straightener, and after a while, it stopped charging. I contacted Dyson support, and they asked me to send the product in for inspection. I followed their instructions and sent it back. Later, they returned both the device and a new charger, claiming the issue was resolved. But...
I purchased the Dyson Coralle Hair Straightener on February 23, 2023, only to discover that it was a defective, previously registered, refurbished product! This thing barely works; it shuts down after 5 minutes of wireless use and 6 minutes of plugged-in use on full charge. Naturally, I contacted Dy...
On October 5th, I ordered the Dyson Corrale hair straightener through the official Dyson website. It was delivered very quickly the next day. The brand's website stated that the product can be used wirelessly for up to 30 minutes under normal conditions, and if more time is needed, it can be used wi...
I contacted Dyson for repair service because my vacuum cleaner broke down. Before the product even reached their service center, I was charged ₺5,600. The service team later came to collect the vacuum cleaner, but since then, it has never been returned, and the entire process has turned into a night...
Three days ago, I bought a Dyson Airwrap hair styler from Teknosa. I tried it the same day it arrived, and when I tried to dry my hair for the second time today, it stopped working after 2 minutes and turned on the red light. When I investigated it, it stated that the filter needed to be cleaned (ho...
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