Outrageous Failure Of Dyson Hair Straightener After Minimal Use!

On May 1st, at 4:30 PM, I had a conversation that not only shocked but appalled me. I have only used my Dyson hair straightener—a product you aggressively market and boast about—a mere 10-11 times. Now, three years after purchase, it refuses to charge. Following its service return, the response I received was ludicrous: "The battery life of your hair straightener has expired, and we can recycle your product and offer you a 25% discount coupon." Is this some kind of a joke? A hair straightener used just 10 times is now garbage in just three years? Even more insulting was the statement made by your representative during the same call, which I urge all potential Dyson customers to read twice, here it is verbatim: "It is perfectly normal for the battery of your hair straightener to run out and be ready for recycling after three years of use." Really? So it’s "perfectly normal" for a Dyson product to turn into trash after just three years? Is there anything more to add to this? Dyson equals comedy. I am reporting this situation directly to Dyson Headquarters and will be informing international authorities and approximately 300 investors about this absurdity.