Brand-New Dyson V10 Tube Stuck From Day One

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Hasan
November 29, 2025 12:05 am
10

I purchased a Dyson V10 vacuum cleaner from Dyson Turkey one month ago, and the tube section has been getting stuck at the point where it connects to the dust bin. Whenever I try to remove it, it requires excessive force. This issue has been happening since the very first day I bought the product, and attaching or removing the tube has become nearly impossible.

I am using the product in Isparta Merkez, and I have not yet contacted Dyson regarding this issue. Experiencing such a problem within the first month of owning a brand-new device has been very disappointing.

For this reason, I request that my Dyson V10 be replaced with a new unit, as I believe this tube-to-bin connection issue is a manufacturing defect.

December 06, 2025 2:31 pm (7 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

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