I bought a Dyson v11 vacuum cleaner, and the dust collection part broke just one week after the warranty expired. When I contacted Dyson Turkey, they said they didn't have any replacements in stock and advised me to wait. However, months have passed and I have received no response. I checked the store every week, hoping for the replacement part to become available, but it has been unavailable for months. I'm left with a broken vacuum cleaner that I can't fix. I spent a lot of money on a higher-quality product and expected better support, but I got nothing in return. My faith in Dyson has been shattered as a result of this frustrating experience. If this problem persists, I will not use Dyson products again and will warn others not to do so.
Given its high price, I bought a Dyson V11 vacuum cleaner anticipating first-rate operation. The vacuum was useless nevertheless since the battery stopped running. When I contacted Dyson Turkey, they informed me the battery was out of stock and they had no estimate of when it would be available. Alt...
I own a Dyson V11 cordless vacuum, and the dust bin has become unusable after a small internal part popped out of place. I reached out to Dyson support and did a video call with their team. Their response? “You need to replace the dust bin.” That sounded straightforward—but it’s been months, and I’m...
I’m incredibly frustrated with Dyson and how they’ve been handling my broken V15 Detect Absolute. The dust bin broke, and I reached out to customer service right away. They acknowledged the issue but told me I’d have to wait because the replacement part is out of stock. It’s been over 20 days, and I...
My Dyson vacuum cleaner's head broke down. I contacted customer service, and they assured me that they could send a replacement for around 2000 TL, and it was in stock, with an estimated delivery time of 1-3 business days. Trusting their words, I made the payment and purchased it. It has been 10 day...
We’ve been very happy with our Dyson V12 vacuum until the main connection tube broke, and now, that satisfaction is turning into regret. On September 12, 2024, I had a video call with Dyson Turkey representatives, and they confirmed the part order. However, after 18 days with no updates, I called th...
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