At the DS Damat store in Capacity, I tried on M and L size shirts, both with an original, non-discounted price tag of ₺3450. Both shirts displayed the same price. However, when the cashier scanned the tag, it came up as ₺3950, and they informed me that they couldn’t adjust the price since they didn’t have the necessary device. I mentioned that, by law, I should be able to purchase the item at the price shown on the tag, but they insisted they couldn’t sell it at that price. When I stated I would file a complaint with the relevant authorities, they replied, "You may do so," and reiterated that they couldn’t sell the item at the tag price. I took a photo of the label and will be reporting this deceptive pricing to the Ministry of Trade and other legal authorities, regardless of the outcome. This issue is caused by the company, not the customer, and it’s a result of the careless attitude of their irresponsible staff.
On December 19, 2025, I went to the store to exchange a gift purchased for me from DS-DAMAT within the valid exchange period, as I already had a similar piece of clothing. I couldn’t find anything I liked and asked for a refund, but the store declined. Instead, they assured me that I could complete ...
I bought a pair of boots from Stradivarius. The price tag showed ₺1190, and I tried them on, examined them, and decided to buy them. I also purchased a few other items, paid at the register, and left. Just as I reached the door, I checked the invoice and saw that the boots were charged at ₺2290. I i...
Just now 0 Good day, this morning we received a message saying there is a 20% discount at our Denizli Sinpaş H&M store. When we went there and chose a coat for my son, there were two different prices for the same coat. The size S was priced at 1649 TL, and the size M was priced at 1209 TL. When I as...
Hello, my friend and I went to the Calvin Klein store at Viaport AVM (Kurtköy) and bought a black blouse. For size M, the blouse cost 804.90 TL. However, the size M blouse I purchased had a tag that read 993.90 TL. The store clerk informed us that one of us would be charged 804.90 TL, while the othe...
On July 23, 2025, I made a purchase at the H&M store in Capitol AVM, which included a lingerie item labeled as ₺399.99. However, at checkout, it was scanned and charged at ₺599.99. Since I bought several other items, I didn’t catch the price discrepancy at the time. When I got home and reviewed the ...
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