Drama Wave Charged My Bank Card Without Active Subscription

profile
Carolina
May 25, 3:43 am
22

I am writing regarding unauthorized charges taken from my bank card by Drama Wave despite not having an active subscription. I noticed that payments have been collected from my UK bank card, and in total the amount taken is £193.57, even though I do not have a valid subscription with your service. I contacted the relevant parties and was directed to submit my complaint here. I request a full refund of every payment that has been taken from my bank card without a valid subscription and a clear explanation of how these charges were made in the first place. I also ask that any existing or hidden membership associated with my details be cancelled and that no further payments be taken from my card without my explicit consent. I expect this issue to be investigated urgently, my money to be refunded in full, and written confirmation once the problem has been resolved.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Dramawave Charging $19 Weekly Without Consent - Unauthorized Subscription

profile
Ірина
March 12, 4:08 pm
148

DramaWave Charged Me Without Access and I Cannot Cancel Subscription

profile
Rachael
March 28, 3:41 am
122

Dramawave Refund Request After Unauthorized $9 Card Charge

profile
March 04, 3:00 pm
120

Dramawave Subscription Renewed Automatically Without My Authorization

profile
March 09, 4:34 pm
126

DramaWave Cancellation Of Subscription

profile
March 29, 8:48 am
112
Report a Similar Issue