I purchased a Dr. Oetker Keşkül product from a chain supermarket and prepared it on October 20, 2025, following the instructions on the packaging. However, during cooking, the product emitted a strong bitter almond odor, which was also distinctly noticeable in its taste. Unfortunately, the taste was so bitter that it was not consumable. There was no visible deformation or damage to the packaging. The best before date is 02/2027–02:44, and the batch number is 2502496. I have been a loyal customer and frequently choose Dr. Oetker products for my baking needs, and I have never encountered such an issue before. I kindly request that this matter be investigated and that appropriate action be taken to resolve the inconvenience I have experienced.
On November 23, 2025, at around 22:45, after preparing a Dr. Oetker pudding and pouring it into bowls, I noticed a black object inside the product. I only saw this foreign substance after cooking the pudding and transferring it to the bowls, and it made me seriously concerned about food safety. I bo...
I purchased a Nestle chocolate on 16.12.2025 at around 15:19 from the A101 branch in Sancaktepe, Istanbul, while doing bulk shopping. After the purchase, I realized that the product’s packaging was torn and the chocolate inside was damaged. Since I was shopping in bulk, I did not receive a separate ...
On 08.09.2025 at around 17:20, I placed a grocery order through the Yemeksepeti app from the Yemeksepeti Eryaman market. My order included Gedik brand chicken fillet. When I opened the package to cook it, I encountered a very bad smell and realized the chicken was spoiled. Even though the expiration...
Yesterday, I purchased a large jar of Nutella and noticed a gritty, firm texture inside the product. Even though the jar was newly opened, the consistency was completely different from what I am used to. The expiration date shows 2026, and I stored the product under proper conditions. However, in it...
Even though it wasn't opened and didn't go bad until 2025, I was disappointed to find that the Algida Maras-style double-roasted pistachio ice cream had a strange taste that reminded me of a bitter chemical. Even though the ice cream would have gone bad in 2025, this happened. My family and I have b...
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