Failed Domino's Pizza Delivery After 30 Minutes Has Left Me Hungry
Just ordered pizza from the Karaköprü branch (Recep Tayyip Erdoğan Boulevard No:32/C Karaköprü) that never honors the 30-minute guarantee. If you won't meet the deadline, don't promise it; the branch takes the money, and then it's Domino's central's problem. I sent the meal back, and I'm starving. It's been an hour, not 30 minutes. Not just a 2-3 minute delay; Domino's central reads our complaint and offers to buy us a meal like we're beggars. This is ridiculous. Constantly dealing with this issue. We order because of the 30-minute guarantee; we have urgent matters, and we want the food to be quick, but no... If it's not pizza, we might as well order kebabs at this hour then.
Dear Mehmet M., We have received your complaint, and we thank you for your feedback. We will contact you as soon as possible to ensure the continuity of our service quality. Best regards, Domino's Pizza Customer Service
Hello, Our customer has been called, but could not be reached. Best regards, Domino's Customer Service
