Just ordered pizza from the Karaköprü branch (Recep Tayyip Erdoğan Boulevard No:32/C Karaköprü) that never honors the 30-minute guarantee. If you won't meet the deadline, don't promise it; the branch takes the money, and then it's Domino's central's problem. I sent the meal back, and I'm starving. It's been an hour, not 30 minutes. Not just a 2-3 minute delay; Domino's central reads our complaint and offers to buy us a meal like we're beggars. This is ridiculous. Constantly dealing with this issue. We order because of the 30-minute guarantee; we have urgent matters, and we want the food to be quick, but no... If it's not pizza, we might as well order kebabs at this hour then.
My Domino's Pizza order was delayed by a whopping two hours, causing me considerable frustration. I had placed an order, but it seemed to take an eternity to arrive. After contacting customer service, they assured me that the order was en route, but upon checking, it hadn't been delivered at all. To...
On May 13, I placed an order from Domino’s Pizza, specifically the Çiğli Efesus branch. What followed was an incredibly frustrating experience. It took 70 full minutes for the delivery to arrive, and when it finally did, the pizza was ice cold. Unacceptable. Right in front of the delivery driver, I...
I recently placed an order with Domino's, but before my order was even delivered, it was marked as delivered in the system. When I called to check on it, I was told that it was on the way. I then asked, "Is your 30-minute guarantee still in effect? I see it on your website, but I wanted to confirm."...
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