I loaded money into my Domino’s Pizza wallet to place an order, but when I reached the payment page, the wallet option was not available. No matter what I tried, I could not use the balance I had added.
Now, I want a refund for the money in my wallet, but there is no clear way to withdraw it. On top of that, I have been unable to reach customer service—I keep trying, but there’s no response.
This is completely unacceptable. If a wallet feature exists, it should actually work! I expect an immediate refund or a way to use my balance. Domino’s needs to fix this issue and provide proper customer support.
Just loaded some cash into my Domino's wallet for an order I wanted to place. However, when I went to checkout, the option to pay with my Domino's wal...
I am very unhappy with the way Domino's Pizza has handled my refund request. It's been over a month since I requested a 399 TL refund, and they still haven't deposited the funds into my bank account. Despite numerous attempts to contact their customer service, I have received no response, and no one...
For the past two months, I have been unable to update my phone number in the Domino’s Cüzdan app simply because I have money in my wallet. This is completely unacceptable! I have called customer service 4-5 times, and each time, they tell me they cannot help and that I need to send an email. When I...
With my personal email account, I tried to make a purchase on the Domino's app on April 23, 2024, after adding ₺513 to the Domino's wallet. Unfortunately, I repeatedly came across an error message that informed me of an unexpected service error. I reached out to Domino's customer service using the p...
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