5
Nuri is very satisfied with the result
Resolved

Domino's Pizza Cancelled Orders

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July 26, 2023 12:27 am
57
Nuri's Thank You Message
“Thank you for your response regarding my complaint.”

What a nightmare my Domino's Pizza experience was! I simply cannot believe it! They claimed that I was unable to make the request, so they canceled my order and did not deliver the reward pizza to me. They tried to charge me 200 TL for a pizza that had originally cost me 180 tl when I placed a new order. This made matters worse. I attempted to contact their customer service, but all I got were pre-programmed responses and no actual help. They boast about being Turkey's largest pizza delivery service, but their customers consistently have negative experiences with them. I've had enough of them after a year of ordering from them. Domino's Pizza will no longer have my loyalty because I deleted their app.

July 26, 2023 2:18 am (1 hour after complaint)

Dear Nuri G., Thank you for your interest and trust in the Domino's Pizza family. The feedback we receive from you is important to us in order to improve our service quality. We will review your complaint and provide information as soon as possible. Sincerely, Domino's Pizza Customer Service

July 26, 2023 6:21 pm

Hello, Customer satisfaction has been achieved by discussing with our customer. Best regards, Domino's Customer Service

Nuri
Nuri
July 26, 2023 6:23 pm

Thank you for your response regarding my complaint.

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