Domestika Auto-Renewed My Plus Subscription Without Any Notice

May 28 10:04 AM

The annual renewal fee for my Plus subscription on Domestika was automatically charged to my credit card on May 28th, without any notification and without my consent. As a result of this transaction, $37.47 was charged to my card.
I received no email, SMS, or in-app notification before the payment, and no clear warning was given that the subscription would be renewed. As soon as I noticed the situation, I contacted Domestika and requested that this charge, made without my permission, be canceled and refunded, but I was told that the Plus subscription fee would not be refunded. Following this, in order to prevent this from happening again, I turned off the auto-renewal feature myself.
I am requesting that this transaction, which took place without my knowledge or consent, be canceled, that the $37.47 Plus subscription fee be refunded to my credit card, and that I be informed in writing regarding this matter.

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