I purchased a pair of shoes from Dolce Gabbana at the Zorlu Center shopping mall on December 11, 2022. However, I encountered a few issues with the shoes, so I took them to the Dolce Gabbana store at Zorlu Center on July 15, 2023, and handed them over to Mr. M. Based on my call on September 11, 2023, I was informed that Mr. M. had received the product. However, Mr. M. stated, "I have received the results from the product, but I cannot take any action as the product has not reached me." It has now been 71 days, and the matter remains unresolved. Frankly, it seems that Mr. M. is not very proactive in handling this issue. I have also tried reaching out to Beymen, but no one seems to care, and promises of callbacks have gone unfulfilled. I initially purchased the shoes for 16,191.67 TL on December 11, 2022. Currently, I have no shoes, and when I look for a replacement, they are in the range of 32,000 TL. I feel like a victim in this situation, and I am seeking a resolution to my victimization. I hope that the necessary steps will be taken, and a solution will be provided promptly. It's disappointing that Beymen does not stand behind its products. Thank you, and I hope for a swift resolution.
On 10.05.2023, I bought a pair of shoes through the Beymen store's website, taking advantage of a discount defined for me during the day. Although the product was in stock and should normally be sent in 4 working days, it was not sent although it was 9 working days. When I called customer service an...
On 19.09.2025, I placed an order for a pair of Beymen Collection shoes through Beymen.com. My order number is: bey20250919-11675800. Although 6 days have passed since I placed my order, the product has still not been delivered. My delivery address is Afyonkarahisar, Dinar. During this period, I cont...
On August 23, I placed an order for sneakers with the number BEY20250823-11434867 from Beymen’s online shopping site, but despite the time that has passed, my product has still not been delivered. My delivery address is in Silivri, Istanbul, and although I have contacted Beymen customer service duri...
I purchased a pair of Salomon shoes on October 8, 2023, expecting durability from a premium brand. However, just seven months later, the shoes started falling apart—the front section developed visible tears and stitching failures in multiple areas. I tried contacting Salomon customer service, but th...
I recently made a purchase from Kıyafet Sepeti, and to my disappointment, the item I had my eye on in their catalog turned out to be out of stock. We made a refund request on December 7, 2023, and were given assurance that it would be processed within 15 days, along with the creation of a refund rec...
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