I recently purchased a DJI Mini SE 2 drone and attempted to fly it in the evening. Almost immediately after takeoff, it lost control unexpectedly and crashed into a wall, eventually landing on my downstairs neighbor's balcony. The propellers and camera were damaged, which is extremely upsetting, especially considering how much I invested in this drone. This sudden loss of control is concerning, and I am requesting DJI's support to address this issue and find a resolution. I would appreciate assistance in repairing or replacing my drone, as this incident has left me disappointed and worried about the product’s reliability.
I recently purchased a DJI Mini 2 SE drone and experienced a significant issue. On May 8th, I flew the drone from the balcony of my 8th-floor apartment. As soon as it exited the building, it began to wobble and quickly lost control, despite being connected to 10 GPS satellites and having flight clea...
I’m incredibly disappointed with my DJI Mini 4 Pro. Despite configuring all settings correctly and enabling every available sensor, the drone completely lost control the moment it took off. It shot away at jet speed, without responding to my commands, and crashed about 200 meters away into a wall, b...
Hello DJI, I’m a user of the DJI Mini 4 Pro, and I experienced a serious issue while filming in ActiveTrack mode. Mid-flight, the drone suddenly lost connection, and instead of executing a stable return-to-home, it veered uncontrollably to the right, flew toward a wooded area, and eventually crashed...
I purchased a DJI Mini 4 Pro drone from Media Markt on September 7, 2024. On September 13, during a flight in normal mode, the drone suddenly displayed an "downward vision sensor error" on the controller. Despite no collisions, falls, or impacts, none of the 360-degree sensors are functioning anymor...
I was flying my DJI Avata when it suddenly lost control, despite me actively piloting it. Without warning, it veered off its intended path and got stuck next to a window, where it began spinning at maximum thrust. The sound it produced was unbearable—easily reaching around 200 dB, which was both dan...
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