I purchased my DJI Mini 4K drone through Trendyol. I had been using it without any issues for a while, but recently, I started experiencing a connection problem between the controller and the drone. To fix the issue, I performed a software update, but now the device cannot connect at all, and I am unable to use it.
When I contacted DJI customer service, I was told that the repair would cost nearly half the price of the drone, which is extremely disappointing and has left me feeling seriously disadvantaged.
I am requesting that my product be repaired free of charge under warranty, or that it be replaced with a new unit.
I can provide the invoice and other purchase documents upon request.
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