I recently purchased a DJI Mini 3 drone from Teknosa. After it arrived, I realized it wasn’t the product I needed, so I promptly returned it. Today, I received an email from Teknosa stating that my return was rejected due to alleged damage to the product. This claim is baseless – there was absolutely no damage when I returned it. If there truly is an issue, I’m requesting Teknosa to send me clear photos of the supposed damage. I am extremely disappointed with this experience and, if my return isn’t accepted, I will pursue all my legal rights. I’ve never encountered such poor customer service from a company like Teknosa.
On December 18, 2024, I purchased the DJI Mini 4 Pro drone from an Amazon seller on Amazon TR, and it was delivered on December 20, 2024. Upon opening the package, I noticed the absence of camera protection gelatins and a camera gimbal protection pad, and there were fingerprints on nearly all the se...
I purchased a DJI Mini 5 Pro drone approximately one week ago, which I was using for commercial purposes. However, the device crashed on its own without any user error. The incident occurred in Adana. Despite the fact that the drone was only four days old and still under warranty, the service center...
I sent my DJI Mini 3 Fly More Combo drone to the authorized service center due to a cracked front left leg and occasional "gimbal stuck" errors. However, DJI’s service team claimed that the issues were caused by a past crash and said that the gimbal wasn’t functioning at all. The crash happened mont...
Hello DJI, I’m a user of the DJI Mini 4 Pro, and I experienced a serious issue while filming in ActiveTrack mode. Mid-flight, the drone suddenly lost connection, and instead of executing a stable return-to-home, it veered uncontrollably to the right, flew toward a wooded area, and eventually crashed...
I purchased a DJI Air 3S Combo drone from Media Markt as an outlet product. I was informed that the device had never been used, and that only the warranty period had started early. However, during my very first flight, without any impact, collision, or misuse, the drone suddenly lost control and des...
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