DistroKid Charged Me Twice But Didn’t Renew My Plan

Fikret
Fikret
DistroKid
May 14, 2024 11:12 PM99

DistroKid is now double charging for membership renewals! They withdrew the payment from my account, yet my plan wasn’t renewed. When I contacted support via email, their response was even more frustrating—they simply told me to "update my card details."

Even after sending proof of payment, they completely ignored my issue and kept repeating the same generic response: "Please re-enter your card." This is not how a professional service should operate. They are clearly avoiding responsibility instead of resolving the issue.

I demand an immediate renewal of my plan or a full refund for the extra charge. DistroKid, stop ignoring customers and fix this now! If this continues, I will warn others about these shady practices.

Comments

Similar Complaints

DistroKid Blocked My Account Without Warning After Uploading Music

Müslüm
Müslüm
DistroKid
April 11, 2025 10:31 AM245

I recently uploaded a track through my DistroKid account (m************@gmail.com), and shortly afterward received an em...

DistroKid Blocked My Account Without Warning After Uploading Music

DistroKid Charged After Account Deletion, No Refund or Support Provided

Barış
Barış
DistroKid
June 9, 2024 11:38 PM108

I deleted my DistroKid account, but I still haven’t received a refund for my plan. It’s extremely frustrating to be left...

DistroKid Membership Canceled, but No Refund Received

Erkay
April 27, 2024 8:15 PM111

I canceled my DistroKid membership five days ago, yet I have not received any refund or confirmation email regarding my ...