Recently, I had trouble with a courier order I made. DHL canceled it without giving me an apartment number, which was unexpected. The courier never showed up for the pickup, even though they called and I gave them my apartment number. I checked the records and made sure my address was correct; the courier's stated rationale was baseless. I am sorry, but I can't use the tracking number that Amazon provided to make a fresh courier request. Because of how DHL handled the case, I feel let down. I demand a resolution as soon as possible.
For a long time, I have been regularly sending shipments abroad with DHL, and each time a courier order was created and the packages were picked up directly from our office. On November 13, 2025, I created a courier request in the same way for my shipment with number PRG251113160534. However, about ...
While Amazon is trying to resolve the issue, their customer service agents seem completely unaware of each other’s actions. One representative told me they contacted the shipping company and provided my new address, but the shipping company has no record of it. I spoke to another representative and ...
My shipment with delivery number 9752937875 was incorrect, so I informed the courier during delivery that I wanted to return it without accepting the package. The courier assured me that he would personally come to my address the next day to pick it up and told me there was no need to visit the DHL ...
Hello, my package arrived today, but Sürat Kargo returned it because the apartment number was missing. I can't understand how this can happen. I'm filing a complaint with CIMER, and I will take this issue as far as it needs to go. I called the delivery person, and they said they returned it due to t...
I placed an order on Shein with tracking number PALTR0001838165YQ, and although I was at home all day, I received a notification saying the order couldn’t be delivered. After checking the delivery details, I realized that the street number was entered incorrectly, which likely caused the issue. Thi...
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