Hello, my package arrived today, but Sürat Kargo returned it because the apartment number was missing. I can't understand how this can happen. I'm filing a complaint with CIMER, and I will take this issue as far as it needs to go. I called the delivery person, and they said they returned it due to the missing apartment number and will be sending it back. I've never seen a worse courier company.
I received a message from Sürat Kargo stating that my package was out for delivery at 18:24, despite their working hours... being until 18:00. However, no one showed up at my door that day. When I called the next day, they claimed they wouldn't deliver the package because the outer door of my apartment
Sürat Kargo sent me a message stating, "Your package has been delivered," but I haven't received anything at all. I enco...untered issues when attempting to file a complaint on their website, as the system wouldn’t let me proceed. I checked the tracking number, and it indicates that the package was "de
On March 28, 2025, my package, which was supposed to be delivered by Sürat Kargo İzmir/Buca Adatepe branch, was marked a...s delivered, but I have not received it. When I contacted your branch and spoke with the courier, I was informed that the package was left at the apartment entrance without even ob
Sürat Kargo Istanbul Esenler branch marked my package as delivered on February 18, 2025, at 14:19, but I never received ...anything. When I called customer service, they asked for my tracking number and then told me that there was an issue with the delivery and that they would get back to me. However,
For the past two weeks, my package has not been delivered due to the awful service of this Sürat Cargo branch. They send... vague messages at odd hours claiming the package is “out for delivery” but never call or attempt to deliver. They leave notes saying, "We arrived, couldn’t find the location," yet
