DHGate Delayed Shipping For Four-Months Giving Me Refund Runaround

You'd think a big company like DHGate would have it figured out, but nope. Just frustration and disappointment all around. Do yourself a favor and shop somewhere else! Your sanity will thank you. I ordered a present for my son's Christmas, thinking it'd be there quick – wrong! Took like FOUR MONTHS! By the time it showed up, Christmas was a distant memory. Tried to get a refund, you know, since I had to scramble and get something else last minute, but they gave me the complete runaround. messaged them a bunch, but all I got were these robotic replies like "be patient, we can't control shipping." Seriously, helpful much? And forget even trying to talk to a real person or get a refund approved. It's like trying to talk to a brick wall! Then there's their return policy – total scam! Thought I could get my money back, but nope, they only give you a measly 20% after a million hoops. What a joke! Plus, they blacklist you for like, breathing wrong. suddenly I'm banned? Talk about dramatic! And their payment system? Don't even get me started. My card kept getting rejected, and after a million calls with their "support" team, I barely managed one purchase. Such a hassle!