This like my third shopping on Dhgate, the first two was test-fire and now I see what the fuss is about, it's total SCAM!!! they never approve a refund I mean wth? thank God the last was a cheap item, they're keeping me wait for like a month now, the order was placed on June 19, I should have done my research before. Their dispute process is terrible and not user friendly, apparently, I mean from what I gather, they'll be on the sellers side whatever the case will be. My order was a pair of canvas shoes, I can live without them but I read people ordering a bunch or dresses and their requests are getting denied. what is this?
DHGate really screwed me over! I was pumped when I ordered this thing online, but when it finally showed up, it looked like it had been through a warzone. Zippers busted, seams falling apart—total disaster! hit up the seller, thinking they'd make it right, but they just gave me the runaround with em...
I ordered an item from DHgate that was returned after failing to pass through customs. However, despite the return, I haven’t received my refund. The seller told me to open a dispute, which I did, but I’m still waiting for my money. It’s been since March, and every time I reach out, I get the same r...
I placed an order on DHgate 2-3 months ago, but after initial tracking updates, the shipment stopped moving. When I contacted the seller, I was told to "be patient", only to later find out that my package was lost in transit. Instead of sending the exact items I originally ordered, they offered a d...
I would not recommend ordering from DHgate, as there seem to be many sellers who don’t fulfill their promises, and DHgate appears to side with them rather than helping customers. I ordered an LED projector, but the seller never shipped it. When I tried to request a refund, I found out that the selle...
You'd think a big company like DHGate would have it figured out, but nope. Just frustration and disappointment all around. Do yourself a favor and shop somewhere else! Your sanity will thank you. I ordered a present for my son's Christmas, thinking it'd be there quick – wrong! Took like FOUR MONTHS!...
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