Dexcom G7 More Than 10 Sensors Failed Prematurely

I am a Dexcom G7 user and have been experiencing a serious problem with the sensors I purchased online. Between March 22, 2026, and October 1, 2026, more than 10 of the sensors I used failed before even completing 24 hours. The sensors are malfunctioning before they can even complete a full day of use and becoming unusable.

Every time a sensor failed, I contacted the company and customer service, but I was repeatedly told that “someone would get back to me,” and I have still not received a resolution. Having so many sensors fail within such a short period has negatively affected my ability to monitor my health and has also caused me significant financial loss.

I request that the unusable sensors be refunded or that the defective sensors be replaced with new ones free of charge. I also request that the inconvenience and losses I have experienced throughout this process be taken into consideration and that a permanent solution be provided.