It's been a long time (like six weeks!) since I ordered something,and where is it??? I’ve done everything on my part to fix it, sent a message to the seller, reported it as missing, and even called the carrier many many times…nothing seems to be moving. the seller isn't responding, and the Depop support team keeps giving me the same answers, they have shown me greatly that when something like this occurs they have no power. Just because the purchase was made here, PayPal sent me back to Depop, which made things even worse. This back and forth all the time is a real pain in the neck! all I really want is for my money to be sent back to me. Also, to make sure that something like this doesn't happen again, check out how your resolution centre works. I'm really upset about this whole thing…don’t want to be delayed any more.
I made a purchase on Alibaba.com about a month ago, but I still haven't received my item. In spite of using the provided tracking number, I have been unable to locate any information regarding the status of my shipment. Despite my best efforts, I have not been able to reach the seller for a resoluti...
My DE8NLJ and DEFOD8 orders still show as sent in the app. Where my shipment is is a mystery. There has been no movement on my order (with the reference number DE8NLJ) for the past 10 days. There is no way to contact the company. I can't figure out why I'm so enraged right now or how to stop being a...
I ordered on May 6th and was supposed to ship by May 15th, and arrive by today, yet there have been no updates at all about the status of my order. The customer service reps have always given me vague answers, telling me to "wait another 48 hours." neverhelpful; it's a general message that doesn't e...
I totally get how annoying it can be to wait for a product for a long time, only to have the delivery canceled one day before it was supposed to arrive. Even more annoying is finding out that the product is now more expensive than when you first ordered it and that the customer service team can't se...
I ordered an item from DHgate that was returned after failing to pass through customs. However, despite the return, I haven’t received my refund. The seller told me to open a dispute, which I did, but I’m still waiting for my money. It’s been since March, and every time I reach out, I get the same r...
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