Empstorm coffee expresso machine I bought in June 2025 for my daughter has never worked. Order number 112–6 221888–55594...57. Item storm 20 bar espresso machine issue item was defective and never worked from the day. It arrived resolution required replacement/exchange for the same model.
Empstorm is a coffee-machine brand operated by YCDP Technology. The company states that YCDP Technology was founded in 2018 and that Empstorm was established as a self-owned brand in 2023, focusing on coffee machines for residential and commercial use.
Customer Support Email: [email protected]
Phone: +86 13510252622
Customer Service Hours: Monday to Friday, 9:00–21:00 CST; Saturday and Sunday, 9:00–18:00 CST.
Company: YCDP International Co., Limited
Empstorm operates in the home appliance and coffee equipment industry, selling espresso machines, coffee makers, brewing equipment, and coffee-machine accessories through its online store and marketplace channels.
User concerns around Empstorm primarily relate to orders, shipping, product condition, refunds, warranty claims, and after-sales support. The company states that damaged, missing, expired, or incorrect items should be reported to customer service and that approved refunds are generally returned to the original payment method after the returned product is received.
If you have experienced a delivery, product, refund, warranty, order, or customer service issue with Empstorm, share your experience on Xolvie to help other customers understand common problems and available support options.
