Tefal Gourmet Minute Grill Toaster Cracked in 4 Months and I Want a Refund!
I bought a Tefal Gourmet Minute Grill Toaster from hepsiburada.com.tr on October 9, 2024, and although we rarely use it, I noticed a crack on the edge. When I went to report a complaint, I saw that there were dozens of similar complaints about edge cracking, which means this product has a manufacturing defect. If the machine cracks like this within just four months, I request an immediate refund. I do not want a repair, I want a refund, and if this is not resolved, I will take the matter to the Consumer Court. I hope a brand like Tefal stands behind its faulty product. If no refund is provided, I will not hesitate to share my experience on social media platforms.
Dear Customer, As Groupe SEB, we would like to state that customer satisfaction is always our priority. The follow-up process has been initiated regarding the issue you shared on Şikayetvar.com. To turn your experience into satisfaction as soon as possible, we will complete our necessary investigations and contact you as Groupe SEB Customer Communication Center. Sincerely, Groupe SEB Customer Communication Center
