I bought a Tefal Gourmet Minute Grill Toaster from hepsiburada.com.tr on October 9, 2024, and although we rarely use it, I noticed a crack on the edge. When I went to report a complaint, I saw that there were dozens of similar complaints about edge cracking, which means this product has a manufacturing defect. If the machine cracks like this within just four months, I request an immediate refund. I do not want a repair, I want a refund, and if this is not resolved, I will take the matter to the Consumer Court. I hope a brand like Tefal stands behind its faulty product. If no refund is provided, I will not hesitate to share my experience on social media platforms.
I purchased a Tefal 24 cm ceramic pan, and despite hand washing it, I noticed scratches forming within just one week of use. On June 3, 2024, I submitted the pan to the authorized service center, Grup Teknik Kızılay, for inspection. However, it has now been two months, and my product is still under ...
Hello, My name is Fatma Ç*******. On December 24, 2024, I bought a Tefal Airfryer from the Gordion store of Vatan Bilgisayar. After some time, I attempted to cook fish with it in the comfort of my own home, and the outcome was absolutely disastrous. The odor was so overpowering that I couldn't even ...
On June 28, 2024, I purchased the Tefal Easy Fry Grill Steam from the Tutku Home Appliances store in Izmir Buca Şirinyer. After watching the usage videos via the QR code on the box, I tried to cook potatoes. However, the results were disappointing. Despite following the video instructions, where the...
I bought the Tefal EY801D Easy Fry & Grill & XXL model from Media Markt on July 19, 2023. It cost me 7,299 TL. The silicone parts inside the cooking compartment, which are made for placing the grill, just randomly came off. So, the unit started getting water through the hole, making it impossible to...
On April 3, 2023, I purchased the Tefal Easy Fry Grill Steam from Marmara Park Teknosa. Shortly after, in mid-August, I noticed that when I was only using the grill function, the timer was randomly advancing and reversing, and the appliance didn't automatically shut off and kept running. I sent it i...
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