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Decathlon Shoe Edge Wear in Just One Month

Decathlon Shoe Edge Wear in Just One Month
Decathlon Shoe Edge Wear in Just One Month
Diyar
December 17, 2023 8:29 PM108

Even though I just got these shoes a month ago, I'm already having problems with the edges coming apart. They blamed the issue on overuse when I returned them to the official Decathlon store to get a refund. They advised me to air my grievances anywhere I pleased. Even though there's a two-year warranty, I'm already having a lot of trouble with this after only a month of owning it. Not going down without a fight; I'm ready to go to court to protect my rights. This must stop!

December 18, 2023 9:36 AM (13 hours after complaint)

Hello, First of all, thank you for sharing your experience with us. We have taken the issue you mentioned under review. We will contact you via phone or email as soon as possible. Thank you for your understanding during this process, We wish you healthy and sporty days!

Diyar
Diyar
December 22, 2023 1:08 PM

Although 4 days have passed, I have not received any response, either positive or negative. My grievance continues.

January 2, 2024 10:58 AM

Hello, You have been informed via email. Thank you for your understanding, We wish you healthy and active days!

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