A few days ago (April 25, 2025), I purchased a Deborah mascara and experienced a serious problem. When applied, it doesn’t even look like mascara was used at all, and there was no moisture or wetness to the product.
I requested an exchange, but it was denied. They are selling expired or dried-out products, and they refused the exchange by claiming that the product had been opened. Because of this experience, I will not shop there again. Watsons is completely over for me.
On October 31, 2025, I purchased a Deborah brand foundation from the Watsons store located at Sırrıpaşa Street No:91, Şarkiye Neighborhood, Altınordu, Ordu. When I tried the product on my skin the same day, it caused a very strong odor and a burning sensation. I had previously used a different found...
When I asked for an eyebrow-setting product at Watsons, this product was recommended to me (Deborah Transparent Mascara). I pointed out that it says “mascara” on the packaging, and I was told that it could be used for both lashes and eyebrows. The product is absolutely terrible. It’s basically like...
About two weeks ago, I purchased a Deborah Milano eyeliner from the Watsons Talas Bahçelievler store. The first time I used the product, I noticed that it was already dry and defective from the very first application. As soon as I applied it, the eyeliner dried out immediately and started flaking. ...
I purchased an Essence brand mascara, but when I opened it, the product was completely dry and unusable. I immediately returned to the store with my credit card slip, expecting an exchange, but they refused to replace it, claiming I needed a full invoice. This is completely unacceptable! If a store...
I am writing to complain about a serious issue I experienced with one of Deborah’s long-lasting matte lipsticks. This Deborah product caused peeling on my lips and a painful, inflamed, blister-like sore filled with fluid. My lips feel completely damaged and almost unrecognizable. I purchased the pr...
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