I've been trying to get help from the service center since October 26, 2022. I made six requests already, but still haven't heard back, my warranty is almost up, and if I don't do something soon, I might have to take legal action. the thingy has a three-year warranty in Turkey, which is still active. can you please take care of this ASAP and fix it before the warranty runs out? Thanks! It's super annoying when your appliance is broken and the service center isn't responding. I've been a loyal customer and was hoping for better customer service and a quicker fix to my problem, if they can't come now, what's going to happen when this thing ages and years pass??
I’ve had no response, help, or follow-up regarding my appliance issue. I bought this machine out of necessity while living in a container in a disaster-affected area—not out of luxury. I have a disabled mother and two children; we’re a family of five struggling as it is. How can you, as a brand, lea...
My Hoover brand washer-dryer, which I purchased about a year and a half ago, has broken down multiple times. The İzmir Karşıyaka Hoover service took the machine for repairs for the third time, and it still hasn’t been fixed. Each time the machine was returned, the same issue reappeared within days, ...
I have a set of built-in appliances in my kitchen made by Hoover. Ever since I bought my apartment, the HDM656BTK model vacuum cleaner has been acting up all the time. It would sometimes turn on and off without warning and occasionally not work at all. I've contacted the service multiple times about...
Hello, the dishwasher I previously purchased from you has malfunctioned. I attempted to fix it myself but was unsuccessful. Your customer representative provided me with the contact details of the nearest Keçiören authorized service center. I called, and explained the situation; when I called on Tue...
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